Communication is Everything

Unified Communications that brings true connectivity and integration can be complicated. PremCom simplifies solutions through collaboration – bundling services and applications. Only after assessing your process and understanding your business from the inside, can we identify the technologies that support the key drivers of your business. 

We’ll cut through the noise of fleeting technology trends to help you confidently address technology-related decisions and ensure your IT operating model is agile and effective. PremCom solutions work... today as well as tomorrow. Over the years, our clients have benefited from this with their successes and our knowledge. PremCom is a leader that keeps our clients’ needs in mind and delivers communications results that matter. 

How can we help you?

Unified Communications

We offer ShoreTel phone systems with unified communications (UC) built in, not bolted on. This means that we integrate all the key components for robust business communications—voice, email, instant messaging, presence, calendaring, video and audio conferencing and desktop sharing—into one seamless package.


We can evaluate your existing environment and recommend solutions that respect existing investments while utilizing more cost effective technologies. Our approach is preventative. We support our client's network environment by utilizing remote monitoring tools supplemented with responsive support services.

Data Center Services

Custom Colocation Services providing secure, reliable data center facilities for mission-critical workloads in widespread locations. Our Data Center delivers world-class IT facilities, network, power and IP address space tailored to your unique business plans and budget.

  • How can we help you?

    You’ll benefit from our 20 years experience providing solutions to a mid to large size enterprise in a variety of industries.

    We’ve literally seen it all, from the inception of the Internet to today’s trends in Cloud Computing.

    All along the way we helped our clients make sense of the changes in technology and the impact that has on their business.

  • IP Phone Systems

    Tired of managing multiple vendors and dial plans, complicated phone system protocols, or restrictive network solutions?

    Want a business phone system that "just works," no matter your size, industry or need?

    ShoreTel IP business phone systems are designed from the ground up to streamline the work of administrators and end users alike.

  • Unified Communications

    Integrated, "complexity-free" voice, messaging, conferencing, video and web sharing.

    ShoreTel phone systems with unified communications (UC) built in, not bolted on.

    Our UC solutions eliminate communications complexity for both end users and system administrators.

  • Premise or Cloud

    The ShoreTel distributed architecture is a unique on-site, appliance-based, IP PBX platform with no single point of failure.

    ShoreTel Sky a monthly service in which cloud VoIP system with applications located in our secure data centers.

    Hybrid deployments that offer the benefit of both Cloud and Premise Unified Communications.

Success Stories

Buffalo Bills

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Five Star Bank

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Uncle Bob's

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"fan"atical Sales Team

Chris Rasulo

FANtastic! Numero uno! I’m the number one fan for our number one team the Bills! I am Buffalo and I’m one of those fans that can’t get enough. At PremCom our team is proud to be part of their team by helping in ways that really matter on and off the field...communications. Voice, instant messaging, conferencing, and mobility, all made brilliantly simple with ShoreTel’s VoIP solution.

Joe Griffo

He’s never played a down of pro football. But, right now he’s an important member of another team. The PremCom/Buffalo Bills Unified Communication Team. He’s a key player. He’s tough. He’s knowledgeable...a consumate professional that knows when it comes to bringing together voice, instant messaging, conferencing, and mobility, ShoreTel makes it brilliantly simple!

Suzanne Croisdale

When there’s something to cheer about, she’s the first in line. Involved? Yes. A little loud? Sometimes. But, that’s what she’s all about... commitment. And when it comes to the PremCom Unified Communication Team, she steps up the game, not some of the time, but all of the time. Especially when it comes to the Buffalo Bills, and what ShoreTel brings to that team.

Want to talk communications?

Drop us a line


85 Northpointe Pkwy, Amherst, New York 14228