ShoreTel Applications

Truly Unified Means Application Integration

Go beyond simple dialtone—your phone system can be so much more

Extend your system features with apps that address your specific business needs. Leverage and expand your ShoreTel system with applications that will add collaboration and keeping your team in touch to improve customer satisfaction. Integrate smartphones, tablets and wearable devices into your phone system to increase productivity. ShoreTel's Open APIs offer packaged and customized enhancements.

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ShoreTel Hybrid

ShoreTel Applications

Converged Conferencing

Making Teamwork Easier

In today's anytime-anywhere workplace, putting powerful business communication and collaboration tools in the hands of the workforce is essential to staying competitive. Easy to deploy, and intuitive to use, ShoreTel phone systems harness the power and flexibility of our brilliantly simple technologies to deliver full-featured collaboration tools – including instant messaging, reservationless audio conferencing, and multi-presenter desktop sharing.

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Mobility

Stay Connected Everywhere. Always.

The phenomenal growth of mobile communications offers businesses tremendous advantages. Make sure your company offers your mobile workers the flexibility they crave while giving your IT staff the control they require.

ShoreTel Mobility enables businesses of all sizes to integrate their employees' favorite smartphones and tablets with their existing phone system−securely, simply, and cost-effectively. Employees can BYOD (bring your own device) and stay connected from any location around the world on any network— Wi-Fi, 3G/4G, or cellular— while keeping business and personal calls completely separate.

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Enterprise Contact Center

Making Every Contact Count

ShoreTel Mobility enables businesses of all sizes to integrate their employees' favorite smartphones and tablets with their existing phone system−securely, simply, and cost-effectively. Employees can BYOD (bring your own device) and stay connected from any location around the world on any network— Wi-Fi, 3G/4G, or cellular— while keeping business and personal calls completely separate. No matter what size your business, you know that customer satisfaction is tied to repeat business and your company's reputation. Personalizing your service opens the opportunity to upsell and cross sell, and having staff available at the times your customers want to reach you can earn loyalty. The right contact center can make it easy to optimize your resources, improve response times, route calls effectively, and access account data—so customers feel valued and trust your brand.

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Advanced Applications

Business Is Fueled By Information

Application integration can deliver on the promise of unified communications by tying organizational communications into core business processes. CRM, ERP, and applicant tracking systems are the repository and management instrument for business information; application integration serves as a force multiplier by weaving call record data, customer account information, and activity trends into reports that release their true productivity and analytic potential.

ShoreTel's support of open standards include Open Application Programming Interfaces (APIs). Open APIs offer customers even more flexibility to integrate leading business process applications with their business communications systems, providing greater capabilities for system administrators and end users.

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  • How can we help you?

    You’ll benefit from our 20 years experience providing solutions to a mid to large size enterprise in a variety of industries.

    We’ve literally seen it all, from the inception of the Internet to today’s trends in Cloud Computing.

    All along the way we helped our clients make sense of the changes in technology and the impact that has on their business.

  • IP Phone Systems

    Tired of managing multiple vendors and dial plans, complicated phone system protocols, or restrictive network solutions?

    Want a business phone system that "just works," no matter your size, industry or need?

    ShoreTel IP business phone systems are designed from the ground up to streamline the work of administrators and end users alike.

  • Unified Communications

    Integrated, "complexity-free" voice, messaging, conferencing, video and web sharing.

    ShoreTel phone systems with unified communications (UC) built in, not bolted on.

    Our UC solutions eliminate communications complexity for both end users and system administrators.

  • Premise or Cloud

    The ShoreTel distributed architecture is a unique on-site, appliance-based, IP PBX platform with no single point of failure.

    ShoreTel Sky a monthly service in which cloud VoIP system with applications located in our secure data centers.

    Hybrid deployments that offer the benefit of both Cloud and Premise Unified Communications.

Want to talk communications?

Drop us a line

Address

85 Northpointe Pkwy, Amherst, New York 14228

Phone

+1.716.691.0791