PremCom Support

PremCom Support Normal Business Hours Mon-Fri 8am-5pm

Emergency Service available Mon-Fri 5pm-9pm and Saturday 8am-5pm

If you would like to contact support, call 716.629.3001 or email

PremCom has limited support for Holidays.

Click here to view our schedule for the 2018-19 schedule.

Live Help

Please click the link below for remote support. Please note that the live help is only available when directed by a PremCom Support Engineer.


Want to talk communications?

Drop us a line


85 Northpointe Pkwy, Amherst, New York 14228