Network Services: Managed Services

A new approach to IT Management.

PremCom’s managed services plans offer the best solution for organizations that need comprehensive IT support, and either don’t have the time, skill-set or simply just don’t want the burden of managing an IT person, department, or in some situations – an entire IT division.

Managed Services make it easier than ever for you to understand, budget, and manage your monthly IT requirements. Our plan includes expert level advisory services, training, consulting, break-fix and everything that a company’s IT department would offer.

It’s basically like having your own virtual IT department.

What are the benefits?

Managed Services provides daily monitoring and management of your network, servers and services. We provide all of the technology tools that an organization needs to be successful, allowing a business owner or manager to concentrate on running your business, and not your network.

PremCom managed services plans feature:
  • Combination of On-site, Remote Help Desk and Cloud-based services
  • Daily reporting of your Networks Health
  • 4-hour On-site or 1-hour on-Cloud guaranteed emergency response
  • Technical Service Manager dedicated to your account
  • Detailed network and recommendations documentation (updated quarterly)
  • Real time online account management
  • If additional projects or work required, affordable rates for a wide variety of supported technologies
  • Predictable, pay-as-you-go pricing
  • No annual commitments required