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ShoreTel User Resources

ShoreTel User Guides

IP 560/560g
User Guide
Installation
Quick Reference
IP 230
User Guide
Installation
Quick Reference
IP 110
User Guide
Installation
Quick Reference
IP 212K
User Guide
Installation
Quick Reference
BB 24
User Guide
Installation
Personal Call Manager
User Guide
Analog
AP 100
Third Party Analog Voicemail
Converged Conferencing 5.6
User Guide
Quick Reference

ShoreTel User Tutorials

Personal Call Manager
Starting Call Manager [1.1MB]
Making Calls [885KB]
Redial [580KB]
Handling Multiple Calls [769KB]
Call Transfer [864KB]
Call Parking [914KB]
Send To Voicemail [645KB]
Conferencing [1.3MB]
Directory View [1.0MB]
Using Help [1.0MB]
QuickMailer
Starting Quickmailer [1.1MB]
Sending Voicemail [797KB]
Managing Voicemail Messages [934KN]
Export Voicemail [730KB]
Voicemail Distribution Lists [1.2MB]

Operator Call Manager
Monitoring Extensions [1.6MB]

Workgroup Call Manager
Workgroup Agent [1.1MB]
Workgroup Supervisor [2.0MB]

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